Two screenshots, same match, same minute, two different prices. Neither panel is wrong. This post explains where the gap comes from and what a player holding two logins should and should not read into it.
The balance figure at the top of a panel tells you very little. The statement underneath is the only honest record of a month, and this is how the desk reads one, entry by entry, with the chat open beside it.
A winning market paid slightly less than the price promised, and a new player wants to know what the desk charges. Both questions have the same short answer. What commission is, which bets it touches, and who is paid from it.