A login does not need nursing through a quiet winter, but it does need leaving in a known state. The handful of things that change on a dormant account, in the order they bite, and the one message that sorts most of them.
Two screenshots, same match, same minute, two different prices. Neither panel is wrong. This post explains where the gap comes from and what a player holding two logins should and should not read into it.
A fancy line is one number with a yes side and a no side, and most settlement questions the desk gets are about what that number was counting. This note explains it from the first ball to the closing entry.